Shipping policy

Shipping 

Domestic & International Shipping

1. Order Processing Time

• Orders are processed within 1–3 business days.
  
  
• Custom and made-to-order pieces may require additional time (mentioned on product pages).

2. Shipping Methods

We offer:

• Standard shipping
  
  
• Express shipping
  
  
• International shipping
  
  

Final shipping options and charges are displayed at checkout.

3. Delivery Timeline

Delivery times depend on your location:

• India: 3–7 business days
  
  
• International: 7–20 business days (depending on country, customs, and courier availability)
  
  

4. Tracking Information

A tracking link is emailed once your order is shipped.

5. Customs & Duties (International Orders)

• International customers may be required to pay customs or import duties.
  
  
• These charges are not included in product or shipping prices and must be paid by the recipient.

6. Incorrect Address

Siorai is not responsible for:

• Delays caused by incorrect or incomplete address
  
  
• Re-delivery charges due to customer errors
  
  

Please double-check your information before placing the order.

7. Shipping Delays

While we ensure timely dispatch, delays may occur due to:

• Weather conditions
  
  
• Customs clearance
  
  
• Courier issues
  
  
• Holiday seasons
  
  

We will assist you in tracking your package but cannot guarantee transit times.