Privacy policy

PRIVACY POLICY

At Siorai, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on (Siorai website link).

1. Information We Collect

We collect information to provide a smooth and secure shopping experience.

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address
    Order history

b. Payment Information

  • We do not store your full payment details.

  • All transactions are processed through secure third-party gateways (Razorpay, PayPal, International gateways).

c. Technical Information

  • IP address

  • Device and browser information

  • Cookies and browsing data

  • Website usage analytics


2. How We Use Your Information

We use customer information for:

  • Processing and fulfilling orders

  • Sending confirmations, updates, or support notifications

  • Improving our website and user experience

  • Preventing fraud and ensuring secure transactions

  • Marketing communication (only with your consent)


3. Sharing Your Information

We do not sell or rent your information.
We may share limited data with:

  • Shipping partners (for delivering your order)

  • Payment gateways (for secure transactions)

  • Analytics providers (for website improvement)

All partners follow strict confidentiality and security standards.


4. Cookies & Tracking

We use cookies to:

  • Remember your cart

  • Improve website performance

  • Personalize your shopping experience

You can disable cookies in your browser settings, but some features may not work properly.


5. Data Protection & Security

  • Your data is encrypted and stored securely.

  • Payment details are handled only by certified payment processors.

  • We regularly update systems to protect against unauthorized access.


6. Your Rights

You may request:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your account

  • Opt-out from marketing emails

Email us anytime: [support@siorai.com]


7. Changes to This Policy

We may update our Privacy Policy. Any changes will be posted on this page.